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Adobe alerts TTU of software license expiration error
Adobe has notified TTU that some customers using their products may receive an expiration notice or experience inoperable Adobe software. Adobe has provided TTU a remedy for the problem. If you experience an Adobe license expiration message, or one of your Adobe products becomes inoperable, follow the instructions provided below to correct the problem:

1. Visit eRaider Software Download at https://eraider.ttu.edu, and download the “Adobe Serialization” file.
2. Once downloaded, run the file called “RemoveVolumeSerial” and then run the file called “AdobeSerialization.”
3. For detailed instructions, please visit https://www.askit.ttu.edu/adoberenewal.

We will continue to monitor the situation with Adobe representatives. For additional information, questions, or assistance, please contact IT Help Central at (806) 742-4357 (HELP) or ithelpcentral@ttu.edu.
Posted:
11/30/2017

Originator:
IT Help Central

Email:
chris.oglesby@ttu.edu

Department:
ITHC


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