After rigorous testing, the TTU IT Division has released a new version of Symantec Endpoint Protection software (Version 14.2.2) for both Windows and macOS, available to download on the eRaider Software Download site – www.eraider.ttu.edu. We strongly recommend that you install the new version, as Symantec is addressing known vulnerabilities with the previous version. Note that our testing determined that there is no change to the customer experience.
Notes for Downloading the New Version:
After you navigate to the eRaider site, click on “Manage Your Account,” and then select “Software Download” from the left navigation pane. Once you select your operating system(s), you will see the option to select either “unmanaged” or “managed” versions:
All university-owned Windows and Apple computers must use the managed package, that allows the Symantec software to check into our centrally managed server. Apple computers running macOS 10.15 (Catalina) will need to use a browser other than Safari (e.g. Chrome or Firefox) to download the managed package.
Personally-owned computers should use the unmanaged package, that requires the owner to update the Symantec software themselves.
The following table provides further information about each version:
|
|
Managed (University-owned)
|
Unmanaged (Personally-owned)
|
|
Antivirus Live Updates
|
Critical updates can be automatically installed on all Managed Clients in the event of a serious IT security threat.
|
The computer owner must obtain updates from the Symantec Live Update server through the Internet.
|
|
Release/Version Updates
|
Can be pushed out to all clients for automatic install/update.
|
The computer owner must obtain the updates from eRaider Software Download and install them on the computer.
|
|
Monitoring and Reporting
|
Active attacks and malware infections can be monitored and proactively corrected. NOTE: User activity and content are NOT monitored by this software.
|
None
|
Once you select the appropriate Symantec software, an installation program will walk you through the simple process of installing. Thank you for your partnership as we work together to protect our data and information resources. For additional information, questions, or assistance, contact IT Help Central at (806) 742-4357 (HELP) or ithelpcentral@ttu.edu.
Remember to… Think Before You Click!
